Adjective Phrases in Initial Burst of Small Talk Influence Purchasing Decisions?

Authors

  • Mirsa Umiyati Warmadewa University
  • Julius Faozanolo Sarumaha Warmadewa University

DOI:

https://doi.org/10.17507/jltr.1404.21

Keywords:

adjective phrase, small talk, purchasing decision, traditional market

Abstract

This work aims to analyze the influence of adjective phrases in small talk on the purchasing decision in the Badung traditional market. Data were analyzed using measures adapted from Creswell (2007). In analyzing the data is based on the small talk classification of apologies, condole, congratulate, greet, thanks, bid, accept, and reject speech functions. As a result, most of the sellers in the Badung traditional market did not use adjective phrases in small talk to influence purchasing decisions. They have various strategies to greet and influence the buyer in small talk. In small talk, sellers and buyers can make negotiations and change purchasing decisions. During the data analysis, the researcher concluded that in doing small talk, the speaker must ensure that the interlocutor understands every utterance conveyed. Thus, there is a clear understanding. The conclusion is small talk does not only function as a greeting but also as a tool to create an ongoing communication relationship.

Author Biographies

Mirsa Umiyati, Warmadewa University

Master of Linguistics Department

Julius Faozanolo Sarumaha, Warmadewa University

Master of Linguistics Department

References

Abdul-Munim, S. (2019). A study of Adjective and adjectival phrase in English With reference to English Language Learners, (August), 1–29.

Arifin, A. (1984). Strategi Komunikasi. Bandung: Armico.

Bogdan, R. C., & Biklen, S. K. (1982). Qualitative Research for Education to Theory and Methods. United States of America: Library of Congress Cataloging in Publication Data.

Bose, N., & Sgroi, D. (2022). The role of personality beliefs and “small talk” in strategic behaviour. Plos One, 17(9), 1–24. https://doi.org/10.1371/journal.pone.0269523

Bublitz, W., & Norrick, N. R. (2011). Foundation of Pragmatics. De Gruyter Mouton.

Chaer, A., & Agustina, L. (2010). Sosiolinguistik: Perkenalan Awal. Jakarta: Rineka Cipta.

Coupland, J. (2014). Small Talk. London: Routledge. https://doi.org/10.4324/9781315838328-1

Creswell, J. W. (2007). Qualitative Inquiry & Research Design: Choosing among Five Approaches (2ed.). California: Sage Publications.

Davies, J., Blekking, J., Hannah, C., Zimmer, A., Joshi, N., Anderson, P., … Evans, T. (2022). Governance of Traditional Markets and Rural-urban Food Systems in Sub-Saharan Africa. Habitat International, 127(February), 1–12. https://doi.org/10.1016/j.habitatint.2022.102620

Duch-Brown, N., Grzybowski, L., Romahn, A., & Verboven, F. (2021). Are online markets more integrated than traditional markets? Evidence from consumer electronics. Journal of International Economics, 131, 103476. https://doi.org/10.1016/j.jinteco.2021.103476

Fill, A. F., & Penz, H. (2018). The Routledge Handbook of Ecolinguistics. The Routledge Handbook of Ecolinguistics. New York: Routledge. https://doi.org/10.4324/9781315687391

Fleming, C. A. (2018). The Serious Business of Small Talk (Becoming fluent, comfortable, and charming). Suite: Berrett-Koehler Publishers, Inc.

Frank, M. (1972). Modern English: A Practical Reference Guide. USA: Prentice Hall, Inc.

Gonzalez, S., & Dawson, G. (2015). Traditional Markets Under Threat: Why It’s Happening and What Traders and Customers Can Do. Leeds.

Griffiths, P. (2006). An Introduction to English Semantics and Pragmatics. Edinburgh: Edinburgh University Press.

Hanaysha, J. R. (2018). An examination of the factors affecting consumer’s purchase decision in the Malaysian retail market. PSU Research Review, 2(1), 7–23. https://doi.org/10.1108/PRR-08-2017-0034

Haugen, E. (2001). The ecology of language. In A. Fill & P. Mühlhäusler (Ed.), The Ecolinguistics Reader: Language, Ecology and Environment (hal. 57–66). London: Continuum.

Holmes, J. (2000). Doing collegiality and Keeping Control at Work: Small Talk in Government Departments. In J. Coupland (Ed.), Small Talk. England: Pearson Education Ltd.

Ibrahim, A. S. (1993). Kajian Tindak Tutur. Surabaya: Usaha Nasional.

Kimps, D., Davidse, K., & Cornillie, B. (2014). A Speech Function Analysis of Tag Questions in British English Spontaneous Dialogue. Journal of Pragmatics, 66(1), 64–85. https://doi.org/10.1016/j.pragma.2014.02.013

Kothari, C. R. (2004). Research Methodology : Methods and Technique. New Delhi: New Age International Publishers.

Lee, S. (2017). A study on traditional market decline and revitalization in Korea: Improving the Iksan Jungang traditional market. Journal of Asian Architecture and Building Engineering, 16(3), 455–462. https://doi.org/10.3130/jaabe.16.455

Leech, G. (1983). Principles of Pragmatics. New York: Longman.

Leech, G., & Svartvik, J. (1975). A Communicative Grammar of English. Singapore: Longman Publisher.

Lu, J., Kaufmann, L., & Carter, C. R. (2019). Small talk, big impact – The influence of casual collegial advice on purchasing negotiations. Journal of Purchasing and Supply Management, 25(5), 1–18. https://doi.org/10.1016/j.pursup.2019.100576

Makice, K. (2009). Phatics and the design of community. Conference on Human Factors in Computing Systems - Proceedings, 3133–3136. https://doi.org/10.1145/1520340.1520445

Morel, M. (2005). Talk up your business (How to make the most of opportunities to promote and grow your small business). Australia: Allen & Unwin.

Poesoro, A., Rosfadhila, M., Budiyati, S., Akhmadi, Ahmad, T., & Firdaus, M. (2007, April 22). Pasar Tradisional di Era Persaingan Global (Tradisional Market in the Era of Global Competition). Smeru, pp. 3–10.

Pullin, P. (2010). Small talk, rapport, and international communicative competence: Lessons to learn from BELF. Journal of Business Communication, 47(4), 455–476. https://doi.org/10.1177/0021943610377307

Rahayuni, N. K. I., Maharani, P. D., & Candra, K. D. P. (2022). Directive Illocutionary Acts in Venom: Let There Be Carnage Movie. Austronesian: Journal of Language Science & Literature, 1(3), 150–157.

Rusli, B. (2011). Kebijakan Penataan Minimarket Dan Pemberdayaan Pedagang Tradisional Di Kota Bandung: Studi Di Kawasan Pemukiman Kecamatan Antapani. Sosiohumaniora, 13(2), 140. https://doi.org/10.24198/sosiohumaniora.v13i2.5513

Schneider, K. P. (1989). Small Talk-Analysing Phatic Discourse. RELC Journal, 20(2), 88–89.

Yates, L., & Major, G. (2015). “Quick-chatting”, “smart dogs”, and how to “say without saying”: Small talk and pragmatic learning in the community. System, 48(2014), 1–12. https://doi.org/10.1016/j.system.2014.09.011

Subramanian, S. (2006). An ‘Open-eye and Ear’ Approach to Managerial Communication. The Journal of Business Perspective, 10(2), 1–10.

Soares, A. C., Sari, R. P., & Premagitari, I. G. A. A. W. (2022). Use of Diction in Monster Inc Movie. Austronesian: Journal of Language Science & Literature, 1(3), 102–118

Wang, H., Kim, K. H., Ko, E., & Liu, H. (2016). Relationship between service quality and customer equity in traditional markets. Journal of Business Research, 69(9), 3827–3834. https://doi.org/10.1016/j.jbusres.2016.04.007

Yang, W. (2012). Small talk: a strategic interaction in Chinese interpersonal business negotiations. Discourse Commun, 6(1), 101–124.

Yule, G., & Widdowson, H. (1996). Pragmatic. New York: Oxford University Press

Downloads

Published

2023-07-01

Issue

Section

Articles